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How KX 88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you access KX 88, how we use it, and what controls you have over it.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Retention Policy
KX 88 How KX 88 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Encryption in Transit

All data exchanged between your device and our servers travels over SSL. This covers login, payment confirmation via bKash or Nagad, and account settings changes on both mobile and desktop.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages load on mobile. You can adjust cookie preferences from the footer link on any page.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable law. Payment transaction logs tied to Rocket or Nagad are retained for dispute and audit purposes.

Access Requests

To view, correct, or request deletion of your personal data, contact support through live chat or email. We verify your identity against your registered mobile number before processing any change.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Start a chat session from the account menu to raise a data access or correction request. Our support team handles privacy queries through the same channel as account help.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can locate your account record quickly.
In-App Help Open the Help section inside your KX 88 account on mobile or browser. The privacy request form is listed under Account Settings alongside your wallet and payment options.

Common Questions About Your Privacy

We collect your name, phone number, email, and date of birth at registration. This is used to verify your account and manage your wallet. No additional documents are collected unless account verification requires them.

No. We only log the transaction reference number returned by bKash, Nagad, or Rocket after a payment completes. Your mobile banking credentials stay within your own wallet app.

Contact support via live chat or email with your registered phone number. We will verify your identity and provide a summary of the personal data held on your account within a reasonable timeframe.

Yes, where permitted under applicable law in your region. Submit a deletion request through support. Some transaction records may be retained for the period required by law even after account closure.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile. You can review and adjust your cookie preferences using the link in the page footer at any time.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who operate under confidentiality agreements. We do not sell personal data to advertisers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.