What Information We Hold and Why
When you create an account, we collect your name, email address, phone number, and date of birth to verify eligibility and maintain your account wallet. Payment transactions processed through bKash, Nagad, or Rocket are logged with transaction reference numbers — we do not store your mobile
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banking PIN or full wallet credentials on our servers. We record your device type, browser, and IP address to detect unusual login activity and keep your session secure. If you contact support, that conversation history is retained to help resolve follow-up queries. We also collect behavioural
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data such as pages visited and session duration to improve how the platform functions on mobile. All data collection is subject to your local law and the eligible regions where KX 88 operates. You have the right to request a copy of the data we hold,
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ask us to correct inaccurate records, or request deletion where permitted under applicable law. Requests are handled through our support channel and we aim to respond within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.